Device to use during session
A computer (Apple or Windows Computer with at least a 13” screen)
- Desktop or Laptop computer (We recommend laptop because it should already have integrated webcam, speakers, and microphone).
If using External webcamera the Minimum requirements
- USB 2.0 connection
- Compatibility: Laptops, LCD or CRT Monitors
- 720p HD video chatting
- Example Product available from Walmart/Best Buy/Office Max: Logitech® HD Webcam C310- A (contains built-in microphone and speaker)
Headphones with microphone (not required, but suggested)
- The microphone and speakers in a laptop computer will work, but audio quality improves with external headphones.
- Example Product available from Walmart/Best Buy/Office Max: Logitech – H390 USB Headset with Noise-Canceling Microphone
Web Browser Requirements:
- Computer – The latest version of the Google Chrome browser or Firefox browser for computers
Internet connection speed
- Recommend: Cable or Fios internet speed
- Download speed: 3Mbps/sec
- Upload speed: 3Mbps/sec.
- Test Internet connection speed using this link: http://www.speedtest.net/
Internet connection speed not at least 3Mbps/sec?
- Our platform can function at lower speeds but the quality of audio/video may not be very clear
- You can contact your Internet Service Provider about how to get faster upload and download speeds (may require purchasing a higher level internet service).